I can’t adjust brightness on Surface Go.

  • Answer

    If you run into a problem that you can’t adjust brightness on your Surface Go. There is a temporary workaround to fix this issue. To do so:

    1. Right-click on Start Menu.
    2. Select Device Manager.
    3. Expand Display Adapters.
    4. Right-click on Intel(R) HD Graphics 615.
    5. Select Uninstall device.
    6. Confirm the action by clicking the Uninstall button.Uninstall Surface Go Graphic Adapter

    The screen will flash. Now you need to reinstall the device by:

    1. Right-click on the computer name.
    2. Select Scan for hardware changes. It will reinstall the graphics device you previously uninstalled.
      Uninstall Surface Go Graphic Adapter

    Now you can readjust brightness on your Surface Go as usual. I believe Microsoft will fix this issue in the future firmware update.

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